Friday, February 25, 2011

Ross Simons - Shipping & Handling

Regular and Express Shipping

Regular delivery for in-stock merchandise is 7-10 business days. For Express Delivery* add an additional $10.00 and for Next-Day Express Delivery* add $20.00 (must be placed before noon EST). If we're temporarily out of stock, you will be notified accordingly. Next-Day Service is available for delivery on the next regular business day. If you require Saturday delivery, please contact us at 1-800-835-0919 for delivery options based upon your specific location. Shipments to Alaska and Hawaii follow the same rate schedule, however regular delivery will take an extra 3 days.

If the item(s) you purchased are drop shipped, you will receive the merchandise directly from the manufacturer in approximately 2 weeks from the date your order was placed.

*We regret that Express or Next-Day Service cannot deliver to PO Boxes or APO/FPO addresses. Recipient's telephone number is required on all orders. Note: Items that are weight or size prohibitive may not qualify for 2-Day or Next-Day Service.

Shipping Promotions
Any promotional discount or allowance (i.e. Free Shipping) will be applied when the order is processed through our order department. Free Shipping offers do not include premium shipping charges or International orders.

International Shipping
For Canadian orders, the U.S. Virgin Islands, and U.S. Territories, please add $20 to the domestic ship method you select.

For other International Orders, please add $40 to the domestic ship rate rate you select. This covers the transportation and insurance charges. Items over 5 pounds cannot be shipped internationally.

We ship International Orders via UPS World Ship and or Federal Express. You can expect Delivery in one week to most locations.

We reserve the right to refuse any International Order per our discretion, and will notify you promptly if your order is cancelled.

source: Ross Simons

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